FAQs

Yes, we do ship to the US (and every other countryas overseas)
Please contact us via email or live-chat for your order.Together, we will figure out the best possible way to get your new kite equipment to you.

We are always choosing the best shipment method depending in which country you want your gear delivered.
Within Europe the shipment takes usually no longer than 3-5 days.
Overseas normally we can deliver within 1-2 weeks.
However, you will always receive a tracking code for your parcel to keep track on the delivery.

We offer free shipping from an order value of €200 and more within the EU. For all other countries worldwide, we find the best deal for our customers.

Bulky goods such as kite boards, surf boards or SUP are merchandises that do not conform to standard dimensions. Items are processed individually to ensure your parcels are transported quickly and securely to their recipient. Therefore, we cannot send boards as standard shipping.

In our online store you can pay by Credit Card or bank transfer.
If you preferred a different payment method, you can always contact us for your order directly and we find the best payment method for you.

Women are in general lighter and shorter than the average man. Therefore women specific (smaller and lighter riders in general) boards have to be not only smaller and lighter but more flexible than general boards. The stance of our kiteboards, regardless of which size, is more narrow and the bindings fit even small women's feet.
Read the full article about it in our BIG BLUE Kite Blog ➡️ Click here!

Designing a board particularly for women means to adjust its technical parameters based on our physical differences. As a result, handling and maneuvering the board becomes easier, and we can enjoy longer kiting sessions. Therefore, progress is faster, and we have more fun. 

We have created a board size finder to help you with this decision. Many kite girls struggle with this question. Learn how to choose the right board size for you here - Board Size Finder

Why should we use kite harnesses specifically made for women?
Watch the video - ▶️ click here!

That is a topic many kite girls find difficult to answer. Specially in the beginner before buying your first kite harness.
Find out about the pros and cons of both types of harness in this video.
Watch the video - ▶️ click here

The arcticles set on "available on request" are currently not on stock and need to be ordered. However, you can purchase them and many kites will be also on stock. But since in the currant situation on the kite market for us it is virtually impossible to tell how long some items can take to be delivered, we want to be honest and transparent about that fact. That's why we ask you to contact us directly when interested in one of these items. (mostly kites and bars)

You can send back your board and other items as long they were when`t used and are sent in the original packaging.
Please note, the shipping will be at your expanses. For more details, check out our refund policy here.

Via email or simply click on the live Chat-button in the left bottom corner.
sales@bigblueboards.com